Address: 8 Eu Tong Sen Street, The Central #23-89, Singapore 059818
1. Overview
DIGIFOX LIFESTYLE PTE. LTD. (“DIGIFOX LIFESTYLE PTE. LTD.,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Notice (“Privacy Notice”). This Privacy Notice describes the types of information we may collect from you when you visit the website or use the services offered there (the “Platform”), and that you may provide in electronic messages to DIGIFOX LIFESTYLE PTE. LTD. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Privacy Notice to understand our policies and practices regarding your information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree to this Privacy Notice.
DIGIFOX LIFESTYLE PTE. LTD. may change this Privacy Notice at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.
This Privacy Notice is subject to and governed by the DIGIFOX LIFESTYLE PTE. LTD. Terms of Service (“Terms of Service”) available on the Platform. The services are part of the Platform and are described further in the Terms of Service.
2. The Types of Information We Collect and How We Collect It
We may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).
“Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, job title and department, telephone number, and other information listed in Section 12. “Non-Personal Information” means data that is about you, but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store information about your visit that does not identify you personally.
We collect Information:
Directly from you when you provide it to us. Through our communications with you. From third parties. Automatically as you navigate through the Platform. Automatically, on an aggregate level, when you utilize our services. Through analytics.
Information You Provide Directly. This may include:
Information you provide when you subscribe to our services or purchase our products. Information you provide when you create an account or subscribe to our mailing list. Information you provide by filling in forms on our Platform. Information you provide when you report a problem; we may ask for additional information to resolve it. Information you provide in connection with an inquiry. Records and copies of your correspondence (including email addresses). Your responses to surveys. Details of transactions you carry out through the Platform.
Information Automatically Collected. This may include:
Your general location; The Internet Protocol (IP) address and domain name used; Browser type and operating system; Date and time of visit; Web pages or services accessed; The website you visited prior to coming to the Platform; Cookies and similar technologies (small text files placed on your device). You can remove or reject cookies in your browser/device settings; some features may not function if you do.
Google Analytics Advertising Features. We may enable Demographics and Interest Reporting, Remarketing, GDN Impression Reporting, and DoubleClick Campaign Manager. These features collect data using Google advertising cookies and anonymous identifiers to assess campaign performance, inform future campaigns, and improve usability. To opt out, use Google’s add-on: https://tools.google.com/dlpage/gaoptout.
3. How We Use Your Information and Our Purposes
We use the information we collect about you or that you provide to us—including Personal Information—for purposes such as:
Presenting our Platform and Platform Content to you. Providing the products or services you request (e.g., responding to your inquiries). Providing customer support. Performing and enforcing contracts, including billing and collections. Analyzing how our products and services are used. Notifying you about changes to our Platform, products, or services. Providing information regarding your account. Communicating about our products and services, including for marketing (where permitted). Personalizing our services and advertising. Diagnosing service or technical problems and maintaining security. Any purpose disclosed when you provide the information or with your consent. Developing and improving our Platform, products, and services.
Retention. We retain Personal Information only as long as reasonably necessary to fulfill the purposes described here (including legal, regulatory, tax, accounting, or reporting requirements), or as otherwise permitted by law. We may retain data longer in case of a complaint or reasonably anticipated litigation. In some cases, we may anonymize Personal Information for research or statistical purposes and use it indefinitely without further notice.
4. How We Protect Your Information
We implement measures designed to protect your information from accidental loss and unauthorized access, use, alteration, and disclosure. However, transmission and storage over the internet can’t be guaranteed as completely secure, and we cannot promise absolute security.
5. When We Share Your Information
We may use and disclose Non-Personal Information without restriction. We may disclose Personal Information:
To our subsidiaries and affiliates. To contractors, service providers, and other third parties we use to support our business (including payment facilitators) under confidentiality obligations. To a buyer or other successor (potential or actual) in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all assets (including due diligence). To fulfill the purpose for which you provide it or any other purpose disclosed at collection. With your consent. To comply with law, court order, or legal process, or respond to government/regulator requests. To enforce or apply our Terms of Service. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of DIGIFOX LIFESTYLE PTE. LTD. or others.
We do not sell your Personal Information.
6. Updating and Correcting Information
You can access and edit Personal Information in your account at any time. Please update your information promptly if it changes. Some information (e.g., past transactions, support logs, backups) may not be fully deleted due to operational or legal requirements.
7. Third Parties Providing Services on Our Behalf
We engage third parties to host the Platform, design/operate features, perform administrative tasks, analytics, and payment processing. We may disclose your information to these providers so they can perform services for us, subject to contractual confidentiality obligations.
8. Information From Children
We do not knowingly collect, use, or disclose information from children under 16. If you believe we have collected Personal Information from a child under 16, contact us at [email protected] and we will delete it as soon as possible. If you are under 16, do not provide any information about yourself on the Platform.
9. Links to Other Websites and Services
We are not responsible for the practices employed by websites or services linked to or from the Platform, including their content. This Privacy Notice does not apply to third-party sites or services.
10. Do Not Track
Some browsers include a “Do Not Track” (DNT) feature. The Platform does not currently respond to DNT signals.
11. Residents of the European Economic Area (EEA) and United Kingdom (UK)
Controller. DIGIFOX LIFESTYLE PTE. LTD. is the controller of your Personal Information.
Address: 8 Eu Tong Sen Street, The Central #23-89, Singapore 059818.
Processing Legal Bases. We process Personal Information where one or more apply:
Contractual necessity (to enter into/perform a contract or provide services/support). Legitimate interests (see Section 3). Legal obligations (e.g., responding to lawful requests). Consent (where obtained; you may withdraw consent at any time).
Your Rights (subject to law):
Access, and information about processing; Rectification of inaccurate data; Erasure where criteria are met; Restriction of processing; Objection to processing; Data portability (for data you provided, processed by automated means, based on consent/contract); Complaint to a supervisory authority.
To exercise rights, email [email protected]. If we rely on consent, you may withdraw it at any time.
The categories of Personal Information we collect are in Section 2. Retention and sharing information appears in Sections 3 and 5.
12. California Privacy Rights
California residents may have the following rights, subject to exceptions:
Know the categories of Personal Information collected and sources. Know the business purposes for collecting/sharing Personal Information. Know categories of third parties with whom we share Personal Information. Access specific pieces of Personal Information and request deletion. Opt out of the sale or, in some cases, sharing of Personal Information (we do not sell Personal Information). Correct Personal Information. Restrict processing of sensitive Personal Information (e.g., SSNs, passport numbers, financial data, race/ethnicity).
Personal Information Collected may include:
Identifiers (name, alias, postal address, IP address, email, account name). Customer records (name, signature, address, phone, payment details). Protected classifications (as defined by law). Commercial information (products/services purchased or considered). Internet/network activity (interactions with websites/apps/ads). Geolocation data (general). Inferences drawn to create profiles of preferences.
Categories of sources: see Section 2.
Purposes for use: see Section 3.
Categories of recipients: see Section 5.
Submitting Requests. To exercise access, portability, deletion, or correction rights, email [email protected]. Only you or your authorized agent may submit a verifiable request (you may also submit on behalf of your minor child). We will respond within 45 days where feasible (with notice of any extension) and explain any denial. You may submit access/portability requests up to twice in a 12-month period.
We will not discriminate against you for exercising CCPA rights.
Shine the Light. California Civil Code §1798.83 permits users who are California residents to request information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make a request, contact [email protected].
13. Your Choices About Information
You can manage marketing preferences:
Click “unsubscribe” in our marketing emails, or Email [email protected], or Update communication settings in your account.
We may still send non-promotional emails (e.g., account or transactional notices). Please report any concerns about our collection or use of Personal Information to [email protected].